Preventative Care for Luxury Systems

Annual Maintenance Plans

Planned preventative maintenance for luxury boilers, unvented cylinders, underfloor heating and smart controls across prime London homes. Annual servicing protects equipment longevity, maintains compliance and prevents the costly breakdowns that reactive maintenance cannot.

Gas Safe registered · G3 qualified · Plans from £79 + VAT per month · Limited to 200 properties per year

RARE Plumbing London offers three annual maintenance plans — Essential Care, Complete Care and Concierge Care — designed to keep luxury plumbing and heating systems in peak condition through planned preventative servicing. Each plan includes annual Gas Safe boiler servicing, system health checks, water quality testing and priority support, with pricing from £79 + VAT per month. Preventative maintenance extends equipment lifespan, maintains manufacturer warranties, ensures G3 compliance for unvented cylinders and catches gradual deterioration before it becomes a costly emergency.

Why annual maintenance matters

The cost of not maintaining luxury systems.

Premium equipment is engineered for longevity — but only with correct, regular care. Here is what happens when it is neglected.

Luxury boiler longevity

Premium boilers from ATAG, Viessmann and Vaillant are built to last 12–15 years with correct maintenance. Without annual servicing, heat exchangers foul, expansion vessels fail and warranties can be invalidated — cutting that lifespan short.

Unvented cylinder compliance

Megaflo and OSO unvented cylinders require annual G3-qualified servicing by law. Lapsed servicing means lapsed compliance — and a cylinder operating without functioning safety valves is a serious risk in any home.

Smart control reliability

Heatmiser NeoHub systems, Tado and smart thermostats depend on correct zone valve operation, floor sensor calibration and network connectivity. Annual checks catch failing actuators and drifting sensors before they cause cold rooms.

Underfloor heating protection

Wet UFH systems are vulnerable to sludge ingress and pump failure. Annual flow rate checks, manifold inspection and inhibitor testing protect both the system and the timber or stone finishes above it.

Plan finder

Not sure which plan is right for you?

Answer five quick questions about your property and systems, and we will recommend the maintenance plan that best matches your needs — from Essential Care through to full Concierge coordination.

Takes under two minutes
Tailored to your property type and system complexity
No obligation — request an assessment only if you want to proceed

Find Your Maintenance Plan

Answer a few questions to get a tailored recommendation

Step 1 of 6

What type of property do you have?

This helps us understand the complexity of your systems.

Every maintenance visit

What we check on every visit.

Our maintenance visits follow a structured checklist developed over a decade of servicing luxury London homes. Nothing is skipped, nothing is rushed.

Not boiler insurance. Our plans are proactive maintenance, not insurance. Repairs, parts and remedial works are quoted separately. This ensures our incentive is genuine care — not minimal servicing.

  • Boiler combustion analysis and flue gas check
  • Gas Safe certificate (CP12) issued on every visit
  • Expansion vessel charge and pressure relief valve operation
  • Magnetic filter inspection and cleaning
  • System water quality and inhibitor concentration test
  • Unvented cylinder temperature relief and expansion valve check (G3)
  • Underfloor heating manifold, pump and zone valve inspection
  • Smart thermostat connectivity, sensor calibration and schedule review
  • Radiator balance and lockshield adjustment where needed
  • Full written report with photographs and recommendations
Three levels of care

Choose your annual maintenance plan.

All prices are shown from and plus VAT. Final pricing is confirmed after a property health assessment.

Essential Care

from £79 + VAT / month

£850 + VAT per year

One annual service visit, system health check, and compliance records maintained.

Best suited to: Apartments and simpler systems
  • One planned maintenance visit per year
  • Annual boiler service and Gas Safe certificate
  • System health check and written summary
  • Property record created and maintained
  • Priority booking over non-members
Enquire About Essential Care
Recommended for most prime London homes

Complete Care

from £149 + VAT / month

£1,600 + VAT per year

Two visits per year covering boilers, cylinders, UFH and controls with detailed reporting.

Best suited to: Most prime London homes
  • Two planned maintenance visits per year
  • Everything in Essential Care
  • Unvented cylinder, underfloor heating and controls checked
  • Detailed written report with recommendations
  • Priority triage and support
Enquire About Complete Care

Concierge Care

from £249 + VAT / month

£2,700 + VAT per year

Quarterly care visits with full asset register and dedicated account coordination.

Best suited to: Complex, substantial or second homes
  • Quarterly planned care visits
  • Everything in Complete Care
  • Full asset register of all systems
  • Coordination with household staff and agents
  • Named contact and dedicated account management
Enquire About Concierge Care

All prices are from and plus VAT. Membership is subject to property assessment and availability.

What maintenance delivers

The value of planned care.

Catch problems before they become emergencies

Gradual deterioration — seized valves, low inhibitor, failing expansion vessels — is detected during planned visits and resolved before it causes a breakdown.

Priority response when you need it most

Members receive priority triage within 30 minutes and priority attendance targeted within four working hours for qualifying emergencies.

A single team with full knowledge of your systems

Your engineer arrives with a complete record of every system, every previous visit and every recommendation — no re-explaining, no re-diagnosing.

Compliance and records managed for you

Gas Safe certificates, G3 cylinder records and service histories stored securely in your portal. Authorised staff can access documentation on your behalf.

Common questions

Everything you need to know.

If your question is not answered here, call us on 020 7458 4949 or submit an enquiry.

020 7458 4949

Protect your home's systems with planned care.

Membership is strictly limited to fewer than 200 properties per year. Enquire today to check availability for your postcode.

Reviewed by RARE Plumbing London Engineering Team

Gas Safe Registered Heating Engineers · Reviewed 28 August 2026