Membership
Join our Membership Services for Exclusive Benefits
Why Join?
Time saving way to keep on track of maintenance.
We have improved the service you currently receive to 4-hour members only response.
We also have made it easier for you to book any quotation or work in, so it can be used by any staff member who may or may not manage your home or office (P.A. or security or even a partner who is home).
The process has been streamlined with our new cutting-edge system , which is fully secure.
Save Time
Concierge Service
Get exclusive access to our Directors Network of trade people who service different industries with preferential rates.
Online Portal
Get exclusive access to the portal with different features including Query Management, Document Storage, Booking Management and the like.
Easy Access
to Pre-Booking of appointments and services at your convenience.
Operation Manuals
always know what parts are available as well as lead times for all parts including tap spares
Save Money
REDUCED rATES
Compared to generic published prices
Concierge Service
Access to our network of trade people who service different industries and get 10% -25% off when you mention your membership with RARE
Reduced mark-ups
Reduced 10% mark up on all materials – 35% for non-affiliates
Our Membership Packages
Each membership level has been created to give flexibility and can be customized to keep you in control of the benefits. Each level has been carefully designed based on our experience and our clients’ needs.
Benefits
Benefit
LOYALTY MEMBER
PREMIER LOYALTY MEMBER
ELITE LOYALTY MEMBER
1 x boiler service up to maximum of 40kw Gross domestic boiler CP12 certificate issued (including service parts )
*PREMIER: Up to 70Kw Gross
**ELITE: 2 x Boiler Services
Test gas pressure and perform tightness test
1 x unvented cylinder service max - 500ltr CP8 Certificate issued
*PREMIER: 2 x max of 500ltr
**ELITE: 2 x max of 600ltr
Testing of all outlets temperatures
Testing of all expansion vessels heating and portable and topped up if required and schrader valves changed if required
Testing of all thermostatic radiator valves
Testing of all Heating controls Including zone
Valves and UFH manifold Limited to 30 stats
Testing of water quality including water softener system checks
Check and test water quality of heating system
*PREMIER: Includes Inhibitor
**ELITE: Includes Inhibitor
Flush/Clean magnetic Heating filters if fitted
Check system operation pressure
Check pressure of mains incoming via outside (where applicable only)
Valves exercised where possible (lever valves only)
Discounts applied to all services offered of 10% of standard services rates
Discounts allowed to be used on rental properties
Check and operation of cold-water booster tank - one tank with 2 pumps maximum
*PREMIER: Maximum 2000lt
**ELITE: Maximum 4500lt
Grease booster set pumps if required
Chlorination of cold-water booster tank and whole hot and cold water system
Download our Free
EXCLUSIVE MEMBERSHIP BROCHURE
OUR PROCESS
What's our RARE process?
To get in touch with us, you can call the phone number on the contact page or email us.
We can provide phone advice and schedule a property visit if necessary, usually within a few hours.
We will come to your home and protect your furniture and valuables so nothing gets damaged.
Once the work has been agreed upon, we will send you an invoice and proceed with payment only after ensuring your complete satisfaction.
Happy Customers
Have a look at our outstanding reviews to see how we treat our customers and their homes.
Schedule a repair service
We are available 24/7 for heating and plumbing repairs.
A White Glove Service for Your Home.
