Why Choose RARE Plumbing London — Our Difference
Gas Safe registered engineers. 13+ years. 4.7★ rated. 2-hour emergency response. London's white glove plumbing and heating service for homes that demand the very best.
13+
Years Serving London
4.7★
Google Rating
120+
Reviews
£6M
Public Liability
24/7
365 Days a Year
2 hr
Emergency Response
London's premier plumbing & heating specialists since 2013
RARE Heating & Plumbing Services is a premium plumbing and heating company based in Marylebone, Central London. Founded in 2013, RARE was built on a single principle: that London's finest homes deserve a plumbing and heating company that matches their standards.
We serve homeowners, property managers, estate managers, landlords, developers and commercial property owners across Central and North West London's most prestigious postcodes — from Mayfair and Belgravia to Hampstead and St John's Wood.
Every engineer is Gas Safe registered (No. 514171), DBS-checked, directly employed, and trained to the highest manufacturer standards. We never subcontract. We never send an engineer who hasn't been vetted and trained to the RARE standard.
With over 120 Google reviews (4.7★ average), a 2-hour emergency response target, and a PPM membership programme trusted by some of London's most demanding households, RARE is the trusted choice for anyone who expects more from their plumbing and heating company.
Gas Safe Registered — No. 514171
Every RARE engineer is Gas Safe registered. This is a legal requirement for any work on gas appliances in the UK. Our registration number is 514171 — you can verify it at the Gas Safe Register website. We do not subcontract gas work to third parties under any circumstances.
Absolute Discretion & NDA Policy
Every RARE employee signs a Non-Disclosure Agreement. We never name clients, photograph properties for promotional purposes, or discuss our work on a property outside the team. Discretion is not optional at RARE — it is contractual. This matters to the high-net-worth homeowners, estate managers and household staff who trust us with access to their properties.
2-Hour Emergency Response Target
We target a 2-hour emergency attendance window, 24 hours a day, 365 days a year — including bank holidays and Christmas Day. Our engineers carry parts for all major brands, enabling first-visit fixes in the vast majority of cases. We do not charge inflated out-of-hours premiums.
Transparent, Fixed Pricing
We publish our hourly rates on our website and agree the cost of every job before work begins. No hidden call-out charges. No mid-job price increases. Gas Safety certificates and service reports are emailed the same day. Every quote is fixed — what we say is what you pay.
Directly Employed, DBS-Checked Engineers
All RARE engineers are directly employed — never agency workers or subcontractors. Every engineer undergoes a DBS (criminal record) check, manufacturer training for the brands they service, and ongoing professional development. Your home is accessed only by people who have been rigorously vetted and represent RARE directly.
13+ Years Serving Prime London Properties
Since 2013, RARE has been the trusted plumbing and heating partner for some of London's most distinguished private residences. We understand the specific challenges of London's housing stock — Victorian pipework, listed building constraints, complex multi-zone heating systems, and the expectations of homeowners who demand the very best.
What RARE Plumbing provides
A full spectrum of plumbing and heating services for London's residential and commercial properties.
Which areas of London does RARE cover?
RARE operates throughout Central and North West London, covering prime postcodes from Westminster and Mayfair to Hampstead and Islington. Our engineers are based across the city, enabling rapid response across all service areas.
What boiler brands does RARE specialise in?
Our engineers hold manufacturer training and carry OEM parts for all leading boiler, controls and air conditioning brands. For prime London properties, we typically recommend Vaillant, Viessmann or ATAG for their combination of efficiency, reliability and near-silent operation.
Vaillant
ecoTEC Plus, ecoTEC Pro — approved installer
Viessmann
Vitodens 050W, 100W, 200W — approved installer
ATAG
One series, S-series — ultra-quiet, highest efficiency
Worcester Bosch
Greenstar range — UK's most trusted brand
Ideal
Logic, Logic+, Vogue — reliable domestic range
Keston
C55, C36 — specialist high-efficiency condensing
Hamworthy
Purewell, Stratton — commercial & cascade systems
Geminox
THINOX, HRe — premium low-NOx condensing boilers
Heatmiser
NeoStat, NeoHub — multi-zone UFH controls
Megaflo (Heatrae Sadia)
Eco, Solar — unvented cylinder specialists
Daikin
Stylish, Emura — air conditioning installation
Mitsubishi Electric
MSZ-AP, MSZ-LN — discreet AC for luxury homes
Common questions about RARE Plumbing
If your question isn't answered here, call us on 020 7458 4949.
020 7458 4949Who are RARE Plumbing London?
RARE Heating & Plumbing Services is a premium plumbing and heating company based at 85 Great Portland Street, Marylebone, London W1W 7LT. Founded in 2013, RARE specialises in high-end plumbing, boiler repairs, boiler installation, underfloor heating, central heating and planned preventative maintenance for prime London residential and commercial properties.
Is RARE Plumbing Gas Safe registered?
Yes. RARE Plumbing is Gas Safe registered under registration number 514171. All engineers are individually Gas Safe registered and can provide their card on request. All gas work is carried out in full compliance with the Gas Safety (Installation and Use) Regulations 1998.
What areas of London does RARE cover?
RARE covers Central and North West London including Mayfair, Knightsbridge, Belgravia, Marylebone, St John's Wood, Hampstead, Primrose Hill, Notting Hill, South Kensington, Belsize Park, Pimlico, Maida Vale, West Hampstead, Holland Park, Chelsea, Kensington, Highgate, Camden, Islington, Paddington, Covent Garden and Westminster.
What boiler brands does RARE specialise in?
RARE's engineers are trained and carry manufacturer parts for Vaillant, Viessmann, ATAG, Worcester Bosch, Ideal, Keston, Baxi, Potterton, Geminox and Hamworthy (commercial cascade systems). RARE is an approved installer for Vaillant, Viessmann, ATAG and Worcester Bosch.
Does RARE work on commercial properties?
Yes. RARE provides commercial boiler repairs, installation and servicing, planned preventative maintenance contracts, Legionella risk assessments, and Gas Safety certificates for commercial properties including offices, hotels, restaurants, gyms and retail premises across London.
How quickly can RARE respond to an emergency?
RARE targets a 2-hour emergency attendance window, 24 hours a day, 365 days a year. Elite PPM membership members receive a guaranteed 4-hour emergency response. Call 020 7458 4949 any time.
Does RARE offer maintenance plans?
Yes. RARE's PPM membership plans start from £750 per year and include annual boiler servicing, Gas Safety certificates, unvented cylinder servicing, UFH manifold checks, water quality testing and priority emergency response. Membership is by application only and limited to a set number of properties per year.
How do I book RARE Plumbing?
Call 020 7458 4949 (available 24/7), email hello@rareplumbing.london, or book online via our website at rareplumbing.london/booking.
Ready to book London's premium plumbing specialists?
Gas Safe registered. 13+ years. Available 24/7. No call-out charge.