RARE Plumbing London engineer cleaning a cold water storage tank — before and after showing biofilm and scale removal for ACoP L8 Legionella compliance in London
Legionella Safe

Legionella Risk Assessment & Cold Water Tank Cleaning in London

ACoP L8 compliant Legionella risk assessments and cold water tank cleaning for London landlords, managing agents and commercial property owners. Full compliance certificates issued.

ACoP L8 Compliant
Available 7 Days
4.9★ Rated
13+ Years Experience

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Available 24/7. Gas Safe registered engineers.

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When to Act

Cold water tank cleaning & Legionella risk assessment in London

Landlords and property managers in London are legally required under HSE ACoP L8 to assess and manage Legionella risk in cold water systems. RARE provides certified Legionella risk assessments, physical cold water tank cleaning, water quality testing and written compliance reports — accepted by insurers, managing agents and local authorities across London.

Legionella risk is a legal compliance matter for all London landlords and property managers. Under HSE ACoP L8, failure to assess and manage the risk is a criminal offence. Act if any of the following apply to your property.

London's older housing stock — particularly Victorian and Edwardian properties across Mayfair, Belgravia, Kensington and St John's Wood — frequently relies on cold water storage tanks in roof spaces or plant rooms. These tanks require annual inspection and cleaning to comply with current regulations and to protect occupants from the risk of Legionnaires' disease.

RARE provides the full compliance service: initial Legionella risk assessment, physical tank cleaning and disinfection, water quality testing, and a comprehensive written report and certificate. All services are carried out by qualified engineers with specialist water hygiene training, and all documentation is produced in a format accepted by managing agents, insurers and local authorities.

  • Cold water storage tank has not been cleaned in over a year
  • Discoloured or unpleasant-smelling cold water from taps
  • Property is rented out — legal compliance required
  • Commercial or HMO property requiring ACoP L8 compliance
  • Infrequently used outlets or stagnant water in the system
  • Water temperature in hot water system dropping below 60°C
  • Recent purchase of a property with unknown water system history
  • Visible sediment or debris in cold water tank

Book a Tank Clean or Risk Assessment

Fully certified service with written compliance documentation.

020 7458 4949Book Online
Full written compliance report
Water quality testing included
ACoP L8 compliant process
Annual maintenance plans available
Our Process

How We Clean Your Tank

01

Initial Assessment

We inspect the water system, tank condition and take an initial water sample to determine contamination levels before work begins.

02

Isolate & Drain

The cold water supply is isolated and the tank is fully drained, removing all stale water and accumulated sediment.

03

Deep Clean

The interior of the tank is scrubbed and cleaned thoroughly, removing biofilm, scale and any visible contamination.

04

Disinfection

Approved biocidal disinfection treatment is applied and allowed to work for the required contact time to eliminate bacteria.

05

Flush & Refill

The system is flushed through all outlets, refilled with fresh water and temperature-calibrated to maintain safe water temperatures.

06

Report & Certificate

A full written service report is issued covering all actions taken, water test results and any recommendations for the record.

Client Reviews

What our clients say

"RARE manage Legionella compliance across a portfolio of 8 properties. Thorough documentation, always on time and the reports are exactly what we need for compliance."

Property Manager

Mayfair Estate

"Had no idea I had a legal obligation as a landlord. RARE explained everything clearly, carried out the risk assessment and cleaned the tank all in one visit."

Private Landlord

St John's Wood

"Annual tank cleans and Legionella risk assessments for our commercial premises. Always professional, certified and fully documented. Couldn't ask for more."

Facilities Manager

Knightsbridge

Authoritative Sources & References

  • .gov.uk
    HSE — Legionella and Legionnaires' Disease

    Health & Safety Executive — Official HSE guidance on controlling the risk of exposure to Legionella bacteria in water systems, including landlord duties for residential properties.

  • .gov.uk
    Legionella and Legionnaires' Disease (ACoP L8)

    HSE (Health and Safety Executive) — HSE Approved Code of Practice and guidance on controlling Legionella in water systems.

  • Wikipedia
    Legionellosis

    Wikipedia — Background on Legionella bacteria, Legionnaires' disease and water system risk factors.

FAQ

Legionella & Tank Cleaning Questions Answered

Common questions about cold water tank cleaning and Legionella compliance in London.

Still have questions?

Reviewed by RARE Plumbing London Engineering Team

Gas Safe Registered Heating Engineers · Reviewed 21 September 2026