Boiler Problem

Boiler Leaking Water London — Causes, Signs & Fixes

A boiler leaking water is usually caused by a faulty pressure relief valve, corroded heat exchanger, loose pipe fittings, or a failed pump seal. Turn the boiler off immediately and call a Gas Safe engineer. Most leaks are repaired on the same visit by replacing a seal, valve, or fitting — typically from £150.

Water dripping from a boiler or pooling underneath it must be investigated promptly. Depending on the source, a boiler leak can indicate a failing seal, a corroded heat exchanger, or a faulty pressure valve.

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Common causes

Faulty pressure relief valve

The most common source of boiler leaks. The PRV opens to release excess pressure — if it weeps continuously, it needs replacing. Usually a quick fix.

Corroded or cracked heat exchanger

The heat exchanger transfers heat from gas to water. Corrosion or hairline cracks cause internal leaks. This is a more significant repair but our engineers carry heat exchangers for most premium brands.

Loose or degraded pipe fittings

Compression fittings and push-fit joints inside the boiler casing can work loose over years. Tightening or replacing takes minutes once the casing is off.

Pump seal failure

The circulating pump has a mechanical seal that can fail, particularly in boilers over 8 years old. Causes water around the pump housing.

Leaking diverter valve (combi boilers)

The diverter valve splits flow between heating and hot water. A failing O-ring causes internal leakage into the heat exchanger.

Warning signs to watch for

Water pooling under the boiler

Even a slow drip can cause significant damage over days

Rust stains on boiler casing

Evidence of long-running internal leak

Damp wall or floor near boiler

Water tracking away from source

Boiler pressure dropping

Loss of water from the system reduces pressure

Boiler cutting out unexpectedly

Some boilers detect leaks and lock out as a safety measure

Hissing or dripping sounds

Audible from inside the boiler casing

How RARE diagnoses & fixes it

1

Switch off and isolate

Turn the boiler off at the programmer and isolate the gas supply if you can smell gas. Do not attempt to open the casing yourself.

2

Identify the leak source

Our engineer removes the casing and systematically checks the PRV, heat exchanger, pump, diverter valve and all internal fittings.

3

Repair or replace the faulty component

Most leaks are resolved by replacing a seal, valve or fitting on the same visit. We carry parts for Vaillant, Worcester Bosch, Viessmann and ATAG.

4

Pressure test and recommission

After repair, the system is pressure tested, re-pressurised, and run through a full heating and hot water cycle before we leave.

Frequently asked questions

Is a leaking boiler an emergency?

Yes — turn the boiler off and call an engineer the same day. Water dripping onto electrical components inside the boiler is a fire and electric shock risk. Even a slow drip can cause structural damage over time.

Can I still use my heating if the boiler is leaking?

No. Turn the boiler off until an engineer has assessed it. Running a leaking boiler risks further damage and potential safety hazards.

How much does it cost to fix a leaking boiler?

Depends on the cause. Replacing a PRV or seal is a straightforward repair. A cracked heat exchanger is more involved. RARE provides fixed pricing before any work begins — call us for a quote.

My boiler is leaking from the bottom — what does that mean?

Leaks from the bottom of the boiler most commonly indicate a faulty PRV drip pipe, a failing pump seal, or condensate pipe issues (on condensing boilers). All are repairable on the same visit.

Get it fixed today

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Reviewed by RARE Plumbing London Engineering Team

Gas Safe Registered Heating Engineers · Reviewed 28 August 2026