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RARE Heating & Plumbing Services · 85 Great Portland Street, London W1W 7LT · ICO registered · GDPR compliant

Full UFH Installation — Hampstead Extension — Hampstead, NW3 case study by RARE Plumbing London
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Underfloor HeatingFrognal, Hampstead, NW3Victorian Detached House4 days

Full UFH Installation — Hampstead Extension

Underfloor Heating — Frognal, Hampstead, NW3 — November 2024

A Victorian detached house in Hampstead gained a 120m² ground floor extension with architect-specified wet underfloor heating across 8 independent zones. RARE designed the system, confirmed the existing Vaillant boiler had the capacity, installed a low-profile 18mm overlay system to protect ceiling heights, and integrated everything with the existing Heatmiser NeoHub — bringing the total property to 12 independently controlled zones.

The Challenge

Extensions in Hampstead are never simple. The planning, the heritage considerations, the expectation that every finish will be exceptional — and then the mechanical and electrical design that has to sit invisibly beneath all of it.

This project was a full-width rear extension to a Victorian detached property: open-plan kitchen, dining and living space totalling approximately 120m², with bi-fold doors opening onto a south-facing garden. The architect had specified wet underfloor heating throughout the extension — partly for comfort, partly because the open-plan design left no natural wall space for radiators that wouldn't compromise the aesthetic.

RARE were brought in at design stage, which is exactly when you want your heating engineer involved. The first question was whether the existing boiler — a Vaillant ecoTEC Plus 30kW combi, installed four years prior — had the capacity to serve the additional UFH load on top of the existing radiator circuit on the upper floors. The second question was floor depth: the architect had specified a particular floor finish that left very little tolerance, and every millimetre of system depth mattered. The third question was control: the property already had a Heatmiser NeoHub managing the upper floor radiators, and the client was insistent that the extension's heating would be managed through the same app, not a second separate system.

Our Solution

RARE's heat loss calculation for the extension confirmed what the team had expected: the Vaillant 30kW, sized correctly for the original house, had just sufficient capacity for the additional UFH load — but only just, and only with careful system design to keep flow temperatures optimised for the boiler's condensing efficiency.

An 8-zone manifold was specified and located in a purpose-built utility cupboard at the edge of the extension — accessible but invisible from the living space. The overlay system selected was an 18mm low-profile pipe-and-board product, keeping the total floor build-up within the architect's tolerance. Pipe spacing was calculated zone by zone based on room dimensions, floor finish thermal resistance and the target output at the agreed flow temperature.

Over four days, RARE installed the complete system alongside the main contractor, coordinating closely with the site manager to ensure the UFH was pressure-tested and signed off before any floor screed was laid. The new 8-zone manifold was wired back to the existing Heatmiser NeoHub — which accepted the additional zones without any hardware changes — and 8 new NeoStat thermostats were installed. When the client opened the NeoHub app on her phone for the first time, she could see all 12 zones of her property: the original 4 upstairs and all 8 zones of the new extension, each independently controllable.

Full documentation — including the pressure test certificate, zone layout drawings and commissioning report — was provided to the architect for building control sign-off.

The Outcome

120m² wet UFH across 8 zones installed and commissioned in 4 days
18mm low-profile overlay system used — floor build-up within architect's tolerance
Existing Vaillant 30kW confirmed sufficient via heat loss calculation — no boiler upgrade required
New 8-zone manifold fully integrated with existing Heatmiser NeoHub
Total property now has 12 independently controlled heating zones on one app
System pressure-tested and signed off before screed was laid — full documentation for building control

"RARE worked seamlessly alongside our main contractor for the Hampstead extension. Their UFH installation was technically excellent, they communicated well with the site manager, and the integration with our existing Heatmiser system was faultless. I'd recommend them unreservedly."

Homeowner (referred by architect)

Hampstead, NW3

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