Plumbing Emergency

Burst Pipe Repair London — Causes, Signs & Fixes

A burst pipe is a plumbing emergency. Turn off the mains stop tap immediately, switch off electricity if water is near electrics, open a cold tap to drain pressure, and call a 24/7 emergency plumber. RARE attends within 2 hours across Central London and most accessible burst pipe repairs take 1–2 hours.

A burst pipe is a plumbing emergency. Turn off the water at the mains stop tap immediately, then call RARE. We attend within 2 hours across Central London, 24/7 including bank holidays.

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Common causes

Frozen pipes in winter

The most common cause of burst pipes in London. When water freezes in an uninsulated pipe, it expands and splits the pipe wall. The burst often appears when the pipe thaws. Loft pipes, external walls and unheated areas are most at risk.

Corrosion over time

Copper pipes corrode from the inside, thinning the wall until pressure causes a split. Common in Victorian and Edwardian properties with original pipework.

Physical damage

Nails, screws, or drill bits during renovation work accidentally pierce concealed pipes. Water may not appear immediately if the pipe is in a wall or floor.

High water pressure

Sustained water pressure above 3.5 bar can fatigue pipe joints and fittings over time. A PRV set correctly prevents this.

Poor original workmanship

Compression fittings not properly tightened, or push-fit fittings incorrectly inserted, fail under sustained pressure.

Warning signs to watch for

Water pouring from wall, ceiling or floor

Act immediately — isolate and call

Sudden loss of water pressure

Pipe may have split in the system

Wet patch appearing rapidly

Distinguish from a slow leak by speed of spread

Sound of running water with nothing on

Burst pipe in a concealed location

Water meter running continuously

Confirms active water loss from the system

Frozen pipe thawing in cold snap

Often the moment of burst — warm pipe suddenly releases

How RARE diagnoses & fixes it

1

Isolate the mains supply immediately

Your main stop tap is usually under the kitchen sink or where the supply enters the property. Turn it off clockwise. Open a cold tap to drain pressure from the system.

2

Attend within 2 hours

We target 2-hour attendance for burst pipe emergencies across our Central London service area, 24/7. We'll confirm an arrival time when you call.

3

Locate and access the burst

Once on site, we locate the burst section, cut out the damaged section and prepare for repair.

4

Repair or replace the pipe section

Copper repair using compression or soldered fittings, or full section replacement. Water restored the same visit.

Frequently asked questions

What should I do first if a pipe bursts?

1) Turn off the mains stop tap immediately (under kitchen sink, clockwise). 2) Turn off electricity at the consumer unit if water is near electrics. 3) Open a cold tap to drain the system. 4) Call RARE on 020 7458 4949.

How long does a burst pipe repair take?

Once our engineer arrives, most accessible burst pipe repairs take 1–2 hours. Concealed pipe bursts may require locating first — allow 2–4 hours total.

Does home insurance cover burst pipes?

Most UK buildings insurance policies cover burst pipe damage. Photograph everything before cleanup, keep all receipts, and call your insurer the same day. RARE can provide a detailed report for insurance purposes.

My pipe burst in the night — what do I do?

RARE is available 24/7 including nights and bank holidays. Call 020 7458 4949 at any time. We target a 2-hour response for emergencies.

Get it fixed today

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Reviewed by RARE Plumbing London Engineering Team

Gas Safe Registered Heating Engineers · Reviewed 3 September 2026