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RARE Heating & Plumbing Services · 85 Great Portland Street, London W1W 7LT · ICO registered · GDPR compliant

RARE Plumbing London engineer repairing an ATAG boiler in a luxury London property
ATAG Specialists — London

ATAG Boiler Repairs
& Installation London

Expert ATAG engineers. Same-day emergency repairs, full installations & annual servicing. Gas Safe registered, available 24/7, 365 days a year.

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Available 24/7. Gas Safe registered engineers.

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2–4 hr Response

Emergency call-out across London

Gas Safe Registered

Every engineer fully certified

ATAG Specialists

Parts stocked on every van

Transparent Pricing

Fixed quotes before work starts

ATAG boiler repairs in London are charged at £150/hr + VAT with no separate call-out fee, and most ATAG faults — pressure faults, circulation issues, error code lockouts or fan failures — are fixed on the first visit by Gas Safe registered engineers who carry ATAG parts on every van. Emergency response is available 24/7 with a 2–4 hour attendance window across Central London.

Quick Facts

Suitable for
All ATAG models — One, One Plus, Q Series, X Series, iC Series
Typical duration
1–2 hours for most repairs, same visit
Cost
£150/hr + VAT standard, £195/hr out-of-hours, £275/hr bank holidays
Emergency response
2–4 hours across Central London, 24/7
Parts availability
ATAG parts stocked on every van
Warranty
12-month parts warranty, 5-year workmanship guarantee
ATAG Specialists

London's trusted ATAG boiler repair & installation specialists

ATAG boilers are among the most premium and efficient heating systems available — and when they go wrong, you need engineers who understand them deeply. At RARE Plumbing & Heating, we have extensive experience servicing, repairing and installing the full ATAG range across London's finest homes. We carry common ATAG parts on every van, enabling same-day fixes in most cases.

ATAG's reputation for near-silent operation and exceptional efficiency makes them the choice for discerning London homeowners in Knightsbridge, Mayfair, Chelsea and Holland Park. However, their sophisticated electronics and high-efficiency heat exchangers require engineers who are genuinely familiar with the brand — not generalists attempting a diagnosis from the manual. Our engineers have worked on ATAG systems for over a decade and understand the nuances of each series.

Common ATAG fault codes — including 78 (water pressure), 103 (circulation fault) and 501 (fan fault) — are misdiagnosed by inexperienced engineers, leading to unnecessary parts replacements and repeat visits. RARE's approach is systematic: we test the root cause before recommending any repair, giving you an honest assessment and a fixed price before work begins.

Our ATAG services

Emergency ATAG boiler repairs — 24/7
Annual ATAG boiler servicing
New ATAG boiler installation & replacement
ATAG error code diagnosis & repair
Gas Safety Certificates (CP12)
OpenTherm smart thermostat integration
ATAG warranty registration support
PPM maintenance contracts

ATAG fault codes explained

Common ATAG error codes and what they indicate:

10

Outside sensor error

Fault with the outdoor temperature sensor — check wiring and sensor connections

20

Flow sensor error

Flow temperature sensor fault — check sensor wiring or replace NTC thermistor

40

Return sensor error

Return temperature sensor fault — sensor may be damaged or wiring disconnected

50

DHW sensor error

Domestic hot water temperature sensor fault (iC range only) — sensor or wiring issue

61

Bus communication error

Communication failure between boiler PCB and controller — check wiring and connections

78

Water pressure out of range

System pressure too low or too high — repressurise to 1–1.5 bar or check for leaks

103

Circulation fault

Insufficient water flow — airlock, pump failure or blocked heat exchanger

104

Flow/return temperature differential too high

Temperature difference between flow and return exceeded — check pump and water flow rate

105

Boiler overheating

Boiler exceeded maximum temperature — pump failure, scale build-up or blocked heat exchanger

501

Fan fault

Fan not reaching correct speed or not running — faulty fan motor or flue obstruction

If your ATAG is showing an error code, call us immediately rather than repeatedly resetting — some faults need proper diagnosis.

Common ATAG faults we fix

No heating or hot water
Low boiler pressure
ATAG error & lockout codes
Ignition and flame faults
Leaking or dripping boilers
Noisy boilers or kettling
Frozen condensate pipes
Diverter valve failures
Pump failures
PCB & control board faults
Heat exchanger issues
Gas valve failures

ATAG models we work on

We have specialist knowledge across the full ATAG range.

ATAG One
ATAG One Plus
ATAG Q Series
ATAG X Series
ATAG iC Series
ATAG S Series
ATAG Q25S
ATAG Q32S
ATAG XC39

New ATAG boiler installation

Supply, installation & full commissioning.

ATAG boilers are renowned for their efficiency, quiet operation and build quality — making them the preferred choice for high-specification London homes. We supply and install the full ATAG range, including removal of your old system, magnetic filter fitting, smart thermostat setup, system flush and full warranty registration.

  • Removal of old boiler & system flush
  • Supply & installation of ATAG boiler
  • Magnetic filter installation
  • Smart thermostat & controls setup
  • Gas Safe certification
  • Warranty registration & aftercare
Get an Installation Quote

24/7 emergency ATAG repairs

Around-the-clock support, whenever you need us.

An ATAG breakdown is rarely convenient, so we don't make you wait for standard office hours. Our vans are stocked with the parts we replace most often on this range, meaning many faults are resolved in a single visit. Every job comes from a Gas Safe–registered engineer, with pricing agreed before we start — never a surprise on the invoice.

Book an ATAG Engineer

Available 24/7 — Gas Safe registered ATAG specialists across London.

020 7458 4949Book Online
Gas Safe Registered
ATAG Specialists
2–4 hr Emergency Response
Parts On Every Van
Transparent Fixed Pricing
5★ Client Testimonials

"Our ATAG One developed a fault code overnight. RARE had an engineer with us by 8am, diagnosed it immediately and had parts on the van. Back up and running before lunch."

Oliver T. · Knightsbridge

"We specifically chose RARE because of their ATAG expertise. The engineer knew our Q Series inside out — incredibly professional and tidy."

Camilla R. · Mayfair

"Annual servicing and an emergency repair — both handled flawlessly. RARE are the only people I trust with our ATAG system."

Henry B. · Chelsea

Transparent Pricing

Clear rates — no call-out fee, no surprises

We charge a straightforward hourly rate with no separate charge for attending. The clock starts when the engineer arrives — not before. Any parts needed are quoted transparently before work begins, so you'll always know the cost upfront.

£150/hr + VAT

No call-out fee · Minimum 1 hour

Standard rate (Mon–Fri, 8am–6pm)£150/hr + VAT
Out-of-hours (evenings & weekends)£195/hr + VAT
Bank holidays (incl. Christmas)£275/hr + VAT
Replacement partsQuoted before work begins
No charge for attending — you only pay for time on site
Fixed quote before any parts are fitted
RARE members save 10% on standard rates
FAQ

ATAG boiler questions answered

Everything you need to know before you call.

Authoritative Sources & References

Reviewed by RARE Plumbing London Engineering Team

Gas Safe Registered Heating Engineers · Reviewed 14 September 2026