RARE Plumbing London engineer repairing a Keston boiler in a luxury London property
Keston Specialists — London

Keston Boiler Repairs
& Installation London

Expert Keston engineers. Same-day emergency repairs, full installations & annual servicing. Gas Safe registered, available 24/7, 365 days a year.

Book This Service

Available 24/7. Gas Safe registered engineers.

Or call us directly: 020 7458 4949

2–4 hr Response

Emergency call-out across London

Gas Safe Registered

Every engineer fully certified

Keston Specialists

Parts stocked on every van

Transparent Pricing

Fixed quotes before work starts

Keston boiler repairs London — at a glance

Keston boiler repairs in London cost £150/hr + VAT with no separate call-out fee, and our Gas Safe engineers typically reach you within 2–4 hours. We stock common Keston parts on every van — including PCBs, sensors and fans — so most repairs are completed on the first visit. A Keston combi installation in London costs £3,200–£4,200 including supply, fit and commissioning.

Quick Facts

Suitable models
C55, C36, C25, Celsius
Typical repair time
1–2 hours
Standard rate
£150/hr + VAT
Emergency response
2–4 hours
Parts availability
Common parts on every van
Warranty
12 months on all repairs
Keston Specialists

London's trusted Keston boiler engineers

Keston is one of Britain's most respected premium boiler brands, known for high efficiency and long service life. When a Keston boiler requires attention, it demands engineers who understand the brand's engineering nuances. At RARE Plumbing & Heating, we have years of hands-on experience servicing, repairing and installing Keston boilers across London's prime residential market.

Our Keston services

Emergency Keston boiler repairs — 24/7
Annual Keston boiler servicing
New Keston boiler installation & replacement
Keston error code diagnosis & repair
Gas Safety Certificates (CP12)
Smart thermostat integration
Keston warranty support
PPM maintenance contracts

Keston fault codes explained

Common Keston boiler fault codes:

Code 01

Ignition lockout

No flame after 3+ ignition attempts

Code 02

Flame loss

Flame goes out during operation

Code 03

Low pressure

System pressure below 0.5 bar

Code 04

High temperature

Boiler overheat protection triggered

Code 05

Fan/flue fault

Flue sensor or fan failure

Code 06

Sensor fault

Temperature or pressure sensor issue

Code 07

Gas valve fault

Gas solenoid or proportional valve failure

Call us immediately if your Keston is showing a fault code rather than resetting repeatedly.

Common Keston faults we fix

No heating or hot water
Low boiler pressure
Keston error & lockout codes
Ignition and flame faults
Leaking or dripping boilers
Heat exchanger blockages
Frozen condensate pipes
Diverter valve failures
Pump failures
PCB & control board faults
Fan & flue issues
Condensate trap blockages

Keston models we work on

We have specialist knowledge across the full Keston range.

Keston C55
Keston C36
Keston C25
Keston Celsius
Keston Combi Plus
Keston System
Keston Heat
Keston C36P
Keston Utility

New Keston boiler installation

Supply, installation & full commissioning.

Whether you're replacing an ageing system or upgrading to a new Keston model, RARE provides a complete white glove installation service. We handle everything from removal of your old boiler through to commissioning, smart controls setup and warranty registration.

  • Removal of old boiler & full system flush
  • Supply & installation of Keston boiler
  • Magnetic filter installation
  • Smart thermostat & controls setup
  • Gas Safe certification
  • Warranty registration & aftercare
Get an Installation Quote

24/7 emergency Keston repairs

Around-the-clock support, whenever you need us.

A Keston is a serious investment, and a fault deserves an engineer who treats it that way. We keep the parts this range needs most commonly stocked on our vans, so most repairs are completed in a single visit — always with a Gas Safe certificate and an agreed price before work begins.

Book a Keston Engineer

Available 24/7 — Gas Safe registered Keston specialists across London.

020 7458 4949Book Online
Gas Safe Registered
Keston Specialists
2–4 hr Emergency Response
Parts On Every Van
Transparent Fixed Pricing
5★ Client Testimonials

"Our Keston C55 developed a fault mid-winter. RARE had an engineer with us within hours, had the part on the van and the boiler was back on the same day. Unbeatable service."

Sophie L. · Hampstead

"RARE are the only engineers in London I trust with our Keston system. They understand these boilers at a level most plumbers simply don't."

William F. · St John's Wood

"Professional, knowledgeable and honest. Serviced our Keston annually for four years now. Always first class."

Diana M. · Belgravia

FAQ

Keston boiler questions answered

Everything you need to know before you call.

Authoritative Sources & References

Reviewed by RARE Plumbing London Engineering Team

Gas Safe Registered Heating Engineers · Reviewed 27 August 2026